Note: Western Digital always recommends updating your to the latest available service pack prior to installation of the drive. Make sure your PC has been fully started and Windows is running. Connect the supplied USB or FireWire cable to the Passport drive. Connect the Passport drive to your computer with the USB/FireWire cable. The picture below shows how to plug the drive into your computer. You will see Windows automatically install drivers for the Passport drive.
* If your product is not listed above, please visit the product page. MY PASSPORT USER MANUAL ABOUT YOUR WD DRIVE – 1 About Your WD Drive Welcome to your My Passport® portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life.
Once the drivers have been installed, the Passport drive will be listed as a new drive letter under My Computer. Note: If Windows has an error installing the drive then you may need to try it on another computer to make sure that the drive is working properly. If the drive does not work on other computers, and you have also tried another data cable, it is probable that the drive has been damaged or has failed, and should be replaced. If the drive installs properly and you don't get an error, but the drive is not showing up in My Computer or Windows Explorer, then you may need to format the drive for Windows. Please see the following Knowledge Base articles for assistance. If you still have problems with the drive then you can. USING A POWER BOOSTER CABLE The My Passport drive is USB or Firewire bus and does not require a separate power supply.
A Power Booster Cable (Not currently available for My Passports using the USB Micro connection) may be needed if you are using any of the following:. A laptop computer that has limited bus power. USB cable that is longer than 18 inches (22 inches for Passports manufactered prior to 2007).
![How To Setup Wd Passport For Mac And Pc How To Setup Wd Passport For Mac And Pc](https://support.wdc.com/images/kb/291_10.png)
USB hub (we do not support any type of USB hub). The older Silver Passport may only function properly if you power it with the optional power supply. If you decide to use a third-party USB cable to connect the drive to the computer, the cable may not be able to transfer enough power to the drive (This includes USB 'reel' cables and extension cables). Our Accessories page offers an optional power supply for the older Silver Passport, and the optional Power Booster cable (the Power Booster cable has two USB connectors that plug into two USB ports on the computer).
In case the answer did not answer your question, you can always visit the for help from WD users.
My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. I'm wondering if anyone has any suggestions to repair the drive. I appreciate any assistance!
WD My Passport is well-liked by customers for its auto backup and passport protection features. However, there are times that WD My Passport becomes unreadable on Mac. You may get the error message ' and the data stored on it becomes inaccessible. Under this situation, you can free download to recover data from the unreadable WD My Passport. Then, go ahead to fix the unreadable/corrupted WD My Passport on Mac without worrying about data loss.
Causes of WD My Passport not readable on Mac error 1. Unwanted interruption or removal of your WD My Passport during transferring the data.
Virus/malware infection to your WD My Passport. Incompatibility issue between your WD My Passport and Mac machine. Sudden power outage. How to fix 'WD My Passport unreadable' on Mac error? Solution 1: Repair unreadable WD My Passport in Disk Utility Disk Utility is designed to verify and repair minor errors of disks. So, When facing the on Mac issue,you can try to fix it with Disk Utility's First Aid.
Step 1: Go to Applications Utilities Disk Utility. Step 2: In the sidebar, select the unreadable WD My Passport. Step 3: Click 'First Aid' button on the top of the window.
In this case, we strongly recommend you to recover data from the unreadable WD My Passport with iBoysoft Mac Data Recovery. Solution 2: Recover data and reformat unreadable WD My Passport iBoysoft Mac Data Recovery is professional Mac data recovery software which can recover data from unreadable WD My Passport.
It also enables you to, or, etc. Step 1: Download and install iBoysoft Mac Data Recovery on Mac.
Step 2: Launch iBoysoft Mac Data Recovery. Step 3: Select the WD My Passport and click 'Next' to search for lost files. Step 4: Preview the searching results, choose those we want and click 'Recover' to get them back. Step 5: Go over to ensure all lost files have been successfully restored. IBoysoft Mac Data Recovery supports recovering documents, photos, videos, emails and music files. It's fully compatible with //Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
![Mac Mac](http://i.i.cbsi.com/cnwk.1d/i/tim/2012/09/19/wd1.png)
After recovering data from the unreadable WD My Passport, you can reformat the drive and then copy back the recovered data. However, if you continue having issues with your disk, it may be physically damaged and you should take it to your local data recovery service or replace it.